Delivery Information

All items offered on emallshop.top are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!

All shipments are sent by Yun Express, EMS. The order will be sent to the address you enter at the checkout. The shipping country is chosen at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you would like your items shipped to. We will dispatch the approved orders as quickly as possible and in the order that they have been received. You will receive a tracking link along with your shipment confirmation when your package leaves the warehouse.

**Health Safety**

Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We hope your understanding.

DO YOU SHIP WORLDWIDE?

We provide shipping to these countries:

• United States 
• International countries:

Australia, Belgium, Canada, Cyprus, Denmark, Finland, France, Georgia, Germany, Greece, Hungary,Hong kong, Ireland, Italy, Latvia, Lithuania, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, Israel, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom

SHIPPING FEE

WHAT ABOUT CUSTOMS?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.

WHEN WILL I GET MY ORDER?

Your orders shall be shipped out from our warehouse located at: China factory.

Please kindly note your order will be processed for stocking, packing and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:

SHIPPING & HANDLING

Processing time = the time between when you place an order and when we ship it;

Shipping time = the time between when your order has been shipped and delivered to you;

Delivery Time = Processing time + Shipping time

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Note：

P.O.Box addresses, APO/FPO addresses, remote areas such as Alaska and Hawaii, and overseas addresses such as Puerto Rico and Guam delivery might take a bit longer, the deliver time will be 25-30 business days

Parcels may take longer to arrive due to an invalid address, Covid-19，customs clearance procedures or other causes which cannot be foreseen or avoided such as war, flood, typhoon, storm, earthquake, severe weather conditions, then delivery will be postponed. 

DO YOU PROVIDE TRACKING INFORMATION?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 15 business days, please contact us.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 3-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from factories in Asia and China are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

As of July 1, 2021, the European Union (EU) will remove the Value Added Tax (VAT) exemption for low-value imported goods (i.e. all goods with a value of up to €22*). As a result, all commercial imports into the EU will be subject to VAT and require a Formal Customs Declaration. Therefore, kindly be informed if your shipping address is located in the EU area:
1. VAT to EU countries is charged in advance
2. If you're called to make clearance and asked for purchasing invoices by customs (which rarely happens), kindly contact us in advance.

If you have any questions or comments, please do not hesitate to contact us through:

Contact us:

Email: xiaojun5202015@163.com